Notice and refer without diagnosing
Support contacts can welcome a request, listen and point to resources. They are not expected to diagnose. Their role and limits should be clear, supported by a usable referral pathway.

Make help accessible before difficulties become overwhelming.
Let’s talk about your project
Support contacts can welcome a request, listen and point to resources. They are not expected to diagnose. Their role and limits should be clear, supported by a usable referral pathway.
Awareness of signs of difficulty, support-contact training and resource introductions.
Participation, the facilitator’s role and the limits of confidentiality are explained before the programme starts. A group programme does not replace individual care when it is needed.
Tell us about your organisation and goals. Let’s find the right support for your communities.
Let’s talk about your project