Define a manageable role
Training distinguishes listening, informing and referring. It covers handing over and situations requiring a specific procedure. Volunteers need to know whom to ask for advice.
Training student listening contacts
A support contact can welcome a request without becoming a therapist.
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Support contacts over time
Provide follow-up, a named contact and up-to-date resources. Do not ask peer supporters to collect case files or handle difficult situations alone.
Take action in your organisation
Choose an initial need, audience and contact person. Birds Meet can help shape an appropriate format. This resource is informational and does not replace individual professional advice.
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Creating discussion spaces on campus
A welcoming room is not enough: structure, facilitation and referral give a discussion space its purpose.
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Student isolation: notice without stigmatising
Open a door to support without labelling the person.
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Preventing exhaustion before exams
Prevention works best when it starts before the busiest weeks.
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What if we started with a conversation?
Tell us about your organisation and goals. Let’s find the right support for your communities.
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