Distinguish a contact from a specialist
A support contact welcomes, listens and refers. They do not replace a health professional and should not become an organisation’s only solution. Training clarifies the role’s scope.
Training support contacts without overburdening them
A listening role needs boundaries and support.
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Provide named support
Provide a named contact, review time and the option to step back from the role. Difficult situations need an agreed referral process that respects confidentiality.
Take action in your organisation
Choose an initial need, audience and contact person. Birds Meet can help shape an appropriate format. This resource is informational and does not replace individual professional advice.
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Making mental health a leadership commitment
An intention becomes credible through resources and decisions.
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Building a lasting culture of wellbeing
Continuity depends on habits and a shared framework.
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Evaluating a programme without monitoring people
Programme evaluation can be useful while minimising personal information.
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What if we started with a conversation?
Tell us about your organisation and goals. Let’s find the right support for your communities.
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